Guest intelligence
NorthStay gives hosts, servers, and the pass a shared snapshot of guest profiles: allergies, pour preferences, seating, occasions, and notes—surfaced automatically so every shift feels personal.
NorthStay
Allergies before the greet
Critical flags surface at seating and when tickets fire.
NorthStay
One profile, whole house
Host, server, and pass pull from the same guest story.
NorthStay
Notes that compound
Pour, pace, and occasion—captured once, reused every visit.
Hospitality is memory at scale—especially on Friday night.
Tie reservations, POS touches, and staff notes into one guest profile. When a name hits the book, NorthStay can highlight what matters—diet, pour, pace, seat, occasion—so nobody has to dig through a binder or a group chat.
Large type, glanceable cards, and role-aware views so hosts and servers aren’t fighting the POS during service.
Fewer “I wish someone had told me” moments—updates propagate to whoever’s touching that guest tonight.
Tell me about your floor, your guests, or a partnership idea.
I read every message. Share your restaurant name, what you’re solving, and the best way to reach you—I’ll reply from the same address this form uses.
NorthStay is in early development. We’re focused on operators who believe great service starts with knowing who’s walking in the door.